Privacy Policy

Effective Date: 01 November, 2025

At Dubai Desert Soul, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our tour services. By using our site, you agree to the practices described in this policy.

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Who We Are

Dubai Desert Soul is a tourism company based in Dubai, United Arab Emirates, offering premium desert safari experiences, city tours, quad biking, dune bashing, and other adventure activities across the UAE.

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Information We Collect

When you interact with our website, social media pages, or make a booking, we may collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Pickup Location (Hotel or Residence)
• Booking Details
• Payment Information (handled securely via third-party processors)
• Any other details you provide through forms, chat, or communication

We only collect the data necessary to provide our services and improve your experience with us.

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Children’s Privacy

Our website and services are not intended for children under the age of 13. If we discover that we have received personal data from a child, we will delete it immediately. Parents or guardians can contact us to request data removal.

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How We Use Your Information

We use your information to:

• Process and manage your tour bookings
• Provide customer support and respond to inquiries
• Send booking confirmations, reminders, or updates
• Improve our services and website performance
• Notify you about promotions or new tour experiences (only if you’ve opted in)
• Comply with UAE laws and regulations

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Payments and Third-Party Processors

All payments made through our website or partner platforms are securely processed by trusted third-party providers. Dubai Desert Soul does not store or access your credit card or payment details.

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Sharing of Information

We do not sell or rent your personal data. We may share information only:

• To comply with legal obligations or government requests
• With trusted service providers (e.g., drivers, tour operators) for fulfilling your booking
• In case of a business merger or restructuring, under strict confidentiality safeguards

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Data Protection and Security

We implement strong security measures to protect your data from unauthorized access or misuse, including encryption, secure servers, and limited access. While we take these precautions, no system is completely secure, so we advise users to take standard safety measures when browsing online.

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Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent from marketing communications
• Object to specific data processing activities
• Request data portability (if applicable)

To exercise your rights, contact us at contact@dubaidesertsoul.com.

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Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with the new effective date. We encourage you to review it regularly to stay informed.

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Contact Us

If you have any questions or concerns about how we handle your data, please contact us at:
Email: contact@dubaidesertsoul.com
Phone: +971 54 400 7899
Website: www.dubaidesertsoul.com

Dubai Desert Soul is committed to respecting your privacy and ensuring your desert adventures are safe, enjoyable, and secure.